Privacy Policy

1. Scope and Purpose
This Privacy Policy explains how personal information may be collected and processed when you use this website or communicate with the team. It provides clarity on categories of information, reasons for collection, and measures used to protect confidentiality. The document applies to all activities related to data management within this website’s operational framework. It is written in neutral and transparent language for general understanding.

2. Data Collected
The information that may be collected includes basic identifiers such as name, email address, phone number, and the content of messages submitted through forms. Technical information like IP address, browser type, and interaction logs may also be recorded for security and analytics purposes. No sensitive personal data is intentionally requested through any form. Visitors are advised not to include confidential details in free-text fields.

3. Legal Basis and Use
Information is processed under principles consistent with consent, legitimate interest, and operational necessity. Data may be used to respond to inquiries, deliver requested materials, or maintain secure functionality of the site. Aggregated statistics can be used to understand general usage patterns without identifying individuals. No information is sold, leased, or used for profiling.

4. Retention and Storage
Personal information is retained only for as long as necessary to fulfill the purposes described. Records that are no longer required are securely deleted or anonymized. Backup files may exist temporarily before routine deletion occurs. Retention practices are reviewed periodically for compliance and consistency.

5. Access and Rights
Individuals may request access to their personal information, correction of inaccuracies, or deletion where appropriate. Requests are handled with reasonable verification to ensure data protection. The process is transparent and completed within a reasonable timeframe. Communication is maintained in a neutral and respectful manner.

6. Security Measures
Administrative, physical, and technical measures are applied to reduce the risk of unauthorized access or misuse. Although no system can be completely secure, reasonable safeguards are maintained to protect stored data. Access to information is restricted to authorized personnel only. Security procedures are reviewed and updated when necessary.

7. Sharing and Transfers
Data may be shared with service providers who assist with hosting, analytics, or communication. These entities are expected to follow confidentiality and protection standards. Transfers to other regions may occur only when equivalent safeguards exist. All sharing is limited to operational purposes described in this policy.

8. Contact Information
For any questions regarding this Privacy Policy or data-handling practices, please contact:
Address: 181 Queen St, Ottawa, ON K1P 1K9, Canada.
Phone: +1 613-232-6662.
Email: info@dorpenalivo.com